Support

Site Selection

• Market analysis and tour
• Access to Realtors to analyze site criteria & map market territory based on demographic model
• Lease negotiation
• Standard form Letter of Intent

Design and Construction

• Our development manual / construction timeline
• Hands on work with our Designer & Kitchen Contractor
• Initial site floor plan and layout Restaurant schematics
• Furniture, Fixture and Equipment ordering
• Complete equipment specifications

Initial Training and Operations

• Hands on training with classroom instruction
• Extensive hands-on training of hourly functions in a training restaurant
• Training for Operating Partners, General Managers and Kitchen Manager

Ongoing Training and Support

• Annual Culinary Training – continuous improvement on execution
• Ongoing web sessions for continuous training/education
• Franchise Field Support

Marketing

• Comprehensive ongoing marketing programs to drive traffic
• Execution of our Fin-Addict loyalty program – designed to drive Guest frequency and brand loyalty
• Restaurant grand opening programs
• Local restaurant marketing plans
• New menu and beverage promotions
• Integrated mainstream and social media programs
• Guest satisfaction & consumer insight research

Purchasing & Distribution

• An established purchasing & vendor relations board made up of franchisees & franchisor
• Single source distribution
• Sourcing of local produce
• Long-term purchasing contracts which best suit the needs of the brand