My entire family shares one loyalty account. Can we all use the app for the same account?
Yes, each member of your family can download the app and sign in with the same username and password on multiple devices.
I used to belong to the Loyalty program in Oregon, did all of my points transfer to the new app?
Yes. We took special care to make sure that Guests using the earlier version of the Sharky’s app didn’t lose any of their points or Sharky’s Bucks. If you feel your account wasn’t transferred correctly, please contact our Home Office … Continue reading
Why didn’t I get a FREE Menu Item for joining the Sharky’s Rewards program with a plastic card?
The FREE Menu Item is a short-term promotion to help promote the NEW Sharky’s app. To encourage Guests to download the app and create an account, we’re offering a FREE menu item for a limited time.
I have a couple of plastic cards at home and created an account when I downloaded the app. Can I combine the accounts?
Yes. You can combine all of your cards by logging into your account at Sharks.com/rewards. Follow the steps for combing multiple cards.
I have multiple offers, can I redeem more than one?
Coupons and Free Menu Items may not be redeemed on the same check with Sharky’s Bucks. But, if you win a reward at check in, like a FREE Chips and Guac, you may combine your Instant Win with your Sharky’s … Continue reading
I have an account already. Can I still use my phone number to get points for order?
Absolutely! You can still register your phone or use a plastic card. The mobile app is just another way for you to earn points, receive exciting updates, and order online.
