13. I have a complaint, who do I contact?
Please feel free to provide any feedback you have for us. Visit the Let’s Talk page.
12. I am interested in franchising, how do I do this?
We’re flattered you’re interested! Please visit the Franchise pages for more information.
11. I am a vegetarian, what can I eat?
There are many options available including our organic tofu that you may request in any item. Our organic black beans and pinto beans are both meatless and vegetarian friendly.
10. I am a vegan, what can I eat?
We have a couple vegan items that are not found on the menu–the AJ burrito or AJ bowl. The vegan AJ burrito is a combination of organic brown rice, black or pinto beans, steamed broccoli and guacamole wrapped in a … Continue reading
9. Do you offer coupons?
We run limited coupons and promotions from time to time. To stay informed sign up for a Fin-Addict Card and opt-in to receive emails regarding promotions we will run in the future.
8. How can I check my gift card balance?
Visit our Fin-Addict page to check your card balance, transaction history and edit your account information.
7. Can I buy gift cards online?
Unfortunately at this time gifts cards are not available for purchase online. However, please feel free to visit any of our locations and pick one up in the store.
6. What happens if I forget my card–can I still get credit for that visit?
As of July 1, 2011 our upgraded technology & security system will no longer allow credit for past visits. Remember to present your card or the valid phone number you registered your card under to the cashier when you make … Continue reading
5. I lost my fin-addict card, how can I get a new one?
Not to worry! Please feel free to pick up a new Fin-Addict card at any of our Sharky’s locations. If your previous card was registered you are able to attach the new card to your existing Fin-Addict account by visiting … Continue reading
4. Why do I need to register my Fin-Addict card?
Your card must be registered in order to receive your awards.