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FAQ

Check out the most popular Q & A’s below. If you can’t find what you’re looking for, feel free to get in touch with us.

Yes we do! Please visit our catering page to find the Sharky’s location nearest you, as well as the catering menu.

A Sharky’s Fin-Addict card is our loyalty program card that allows you to earn points with each purchase in addition to learn about special promotions first! We like to reward our Fin-Addicts with exclusive offers, promotions and even double points from time to time. You never know what perk might be next as a valued Sharky’s Fin-Addict. To learn more about the Fin-Addict loyalty program please visit the Fin-Addict page.

Don’t worry, your points have not been lost! We automatically convert your points into Sharky’s Bucks each time you reach 100 points (100 points = $7 in Sharky’s Bucks). Your Sharky’s Bucks will be stored on your card for you to redeem toward any future purchase at participating Sharky’s Woodfired Mexican Grill locations.

Your card must be registered in order to receive your awards.

Not to worry! Please feel free to pick up a new Fin-Addict card at any of our Sharky’s locations. If your previous card was registered you are able to attach the new card to your existing Fin-Addict account by visiting the Fin-Addict page

As of July 1, 2011 our upgraded technology & security system will no longer allow credit for past visits. Remember to present your card or the valid phone number you registered your card under to the cashier when you make a purchase to receive credit.

Unfortunately at this time gifts cards are not available for purchase online. However, please feel free to visit any of our locations and pick one up in the store.

Visit our Fin-Addict page to check your card balance, transaction history and edit your account information.

We run limited coupons and promotions from time to time. To stay informed sign up for a Fin-Addict Card and opt-in to receive emails regarding promotions we will run in the future.

We have a couple vegan items that are not found on the menu–the AJ burrito or AJ bowl. The vegan AJ burrito is a combination of organic brown rice, black or pinto beans, steamed broccoli and guacamole wrapped in a low-fat whole wheat tortilla. You can request it as a bowl without the tortilla over a bed of baby greens.

There are many options available including our organic tofu that you may request in any item. Our organic black beans and pinto beans are both meatless and vegetarian friendly.

We’re flattered you’re interested! Please visit the Franchise pages for more information.

Please feel free to provide any feedback you have for us. Visit the Let’s Talk page.

Sharky's Voted Best Mexican 10 years in a row - Daily News Readers Best Choice 2019
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SHARKY’S CORPORATE OFFICE
Passion Foods, Inc
780 Lakefield Rd, Suite C
Westlake Village, CA 91361
T: (805) 496-8489
F: (805) 777-7235