Support

We will assist you with…

Site Selection

  • Market analysis and tour
  • Access to Realtors to analyze site criteria & map market territory based on demographic model
  • Lease negotiation
  • Standard form Letter of Intent

Design and Construction

  • Our development manual / construction timeline
  • Hands on work with our Designer & Kitchen Contractor
  • Initial site floor plan and layout Restaurant schematics
  • Furniture, Fixture and Equipment ordering
  • Complete equipment specifications

Initial Training and Operations

  • Hands on training with classroom instruction
  • Extensive hands-on training of hourly functions in a training restaurant
  • Training for Operating Partners, General Managers and Kitchen Manager

Ongoing Training and Support

  • Annual Culinary Training – continuous improvement on execution
  • Ongoing web sessions for continuous training/education
  • Franchise Field Support

Marketing

  • Comprehensive ongoing marketing programs to drive traffic
  • Execution of our Fin-Addict loyalty program – designed to drive Guest frequency and brand loyalty
  • Restaurant grand opening programs
  • Local restaurant marketing plans
  • New menu and beverage promotions
  • Integrated mainstream and social media programs
  • Guest satisfaction & consumer insight research

Purchasing & Distribution

  • An established purchasing & vendor relations board made up of franchisees & franchisor
  • Single source distribution
  • Sourcing of local produce
  • Long-term purchasing contracts which best suit the needs of the brand